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Shipping Policy

Effective Date: 1 February 2026

The explanations and information

1. Nature of Products

Acts Digital (Pty) Ltd sells digital products, including ebooks, guides, and downloadable resources. We do not sell or ship physical products.

2. Delivery Method

All products are delivered electronically.

After successful payment:

  • You will receive a confirmation email.

  • A download link will be provided immediately on the checkout confirmation page and/or via email.

  • Access instructions (if applicable) will be included.

Delivery is typically instant but may take up to 15 minutes depending on payment processing.

3. Email Delivery Responsibility

Customers are responsible for:

  • Providing a valid email address at checkout.

  • Checking spam or junk folders if the email is not received.

  • Ensuring their inbox can receive external emails.

If you do not receive your product within 30 minutes of purchase, please contact us at:
actsdigitalpty@gmail.com

4. Technical Issues

If you experience difficulty downloading or accessing your product, contact our support team with:

  • Full name

  • Order number

  • Date of purchase

  • Screenshot of payment confirmation (if available)

We aim to respond within 24–48 business hours.

5. International Orders

As our products are delivered digitally, they are available worldwide. However, all pricing is listed in South African Rand (ZAR) unless otherwise stated.

6. No Physical Shipping

Acts Digital (Pty) Ltd does not provide courier or postal delivery services. No physical materials will be shipped.

provided on this page are only general and high-level explanations and information on how to write your own document of a Shipping Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific shipping policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Shipping Policy.

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